This is a summary of a great 🌳 tree book. Working Backwards: Insights, Stories, and Secrets from Inside Amazon is the first book that explains how Amazon really works, written by two insiders who were there when the techniques were invented. This is not a comprehensive summary; tree books don’t lend themselves to easy summarisation. You should buy the book and read it — the stories that the authors tell about the origins of each technique are absolutely critical if you want to apply them; do not rely on this summary alone. Read more about book classifications here.
This is a companion discussion topic for the original entry at https://commoncog.com/working-backwards/